Ways We Serve

Adoption/Pregnancy Services

The Pregnancy Counseling and Adoption Program provides services and advocacy for women and their families with unplanned pregnancies and ongoing support to birth families, adoptive families and adoptees throughout their lives. As a licensed Child Placing Agency by the Florida Department of Children and Families, we provide home studies, support, guidance, referrals, placement, post-placement supervision and education. In addition, through our post-adoption services, Catholic Charities releases non-identifying information in accordance with Florida statutes and acts as an intermediary in searches for adult adoptees and birth parents. Catholic Charities also acts as guardian of the adoption files from Volunteers of America and St. Mary's Home.

For information about the Pregnancy Counseling and Adoption Program, please call (866)901-9647 or visit www.adoptionsdosafl.com

Donna Foundation

The Donna Foundation was founded by Donna Deegan. Donna is a former First Coast News Anchor and a three time breast cancer survivor.

The Foundation raises money to assist women and men living with breast cancer.

Catholic Charities was chosen by Donna as a partner to screen and submit requests to the Foundation for payment to mortgage companies, utilities carriers, doctors and landlords.

Emergency Assistance

Catholic Charities provides the basic needs to help prevent homelessness through the Emergency Assistance department. Our goal is to prevent homelessness by helping families facing eviction or loss of utilities to remain safe and secure in their homes. Many families live from paycheck-to-paycheck and are threatened when an unexpected illness, loss of employment or other family crisis impacts their financial well-being. Emergency Assistance helps by making payments for rent, mortgage or utilities and providing food.

The Housing Opportunities for Persons with AIDS (HOPWA) program also provides emergency financial assistance to eligible clients in the form of rent and utility payments as well as food.

Under the Emergency Assistance department, the Agency administers the JEA Neighbor to Neighbor Program which provides limited financial assistance for the elderly, disabled and poor residents in the JEA service area who are at risk of having their utilities shut off. The Agency also administers the Donna Foundation fund, which provides emergency financial assistance to individuals on the First Coast who are living with breast cancer.

Basic eligibility requirements for emergency financial assistance include:

  • Experienced a financial setback within the past three months that resulted in an inability to pay basic housing needs.

In addition, one or more of the following criteria listed below must have occurred:

  • One or more months behind in rent/mortgage or utility payments, OR
  • Received a three-day or eviction notice, OR
  • Received a utilities cutoff notice, OR
  • Had utilities cut off.

Emergency financial assistance is limited to residents of Duval, Clay, Baker and Nassau Counties. Other restrictions may apply.

For information about emergency financial assistance, please call United Way by dialing 2-1-1 or (904)632-0600.

Click here for our ESHC Privacy Notice

Workforce Development Pilot Program

Catholic Charities began the implementation of a Workforce Development Pilot Program in August 2012. The program provides one-on-one assistance, job readiness training, development of an individual work plan, and job referrals to low income unemployed or underemployed persons 18 years of age and older. The program was developed to help those who come to us for Emergency Financial Assistance attain employment that provides financial stability. Please call 354-4846 ext. 301 for more information.

Employers with job openings are encouraged to email open position information to workforcedev@ccbjax.org.

Volunteer mentors and trainers are needed for this program, as well. Please call 354-4846 ext. 269 to volunteer.

Food Program

We all know what it feels like to be hungry but most of us do not worry about where our next meal is coming from. Food is one of the most basic human needs. Catholic Charities reaches out to help meet the need in our community through our Food Pantry.

We could not keep our Food Program going if it were not for the generous donations and support we receive from numerous businesses, organizations and volunteers.

Food is distributed to the public on Wednesday and Friday afternoons from 1pm to 2pm. For those coming to receive food during this time, you must bring your social security card and a social security card for each person for whom you are requesting food.

Immigration Services

Catholic Charities has been providing immigration services to the immigrant community since 1984.

Catholic Charities is recognized and accredited by the Board of Immigration Appeals (BIA) as an organization that is qualified to provide affordable immigration-related services.

The Immigration services are provided by or under the supervision of BIA Certified Representatives. The representative will assist the client with application preparation for US Citizenship and Immigration Services and, if necessary, with referral services. Immigration services include assistance in reuniting separated families, renewal or replacement of legal permanent resident card and employment authorization card, Cuban adjustment, consular processing, and citizenship.

Camp I Am Special/Ministry for Persons with Disabilities

The Ministry for Persons with Disabilities shares in the mission of the Church to reflect the compassion and love of God in Christ by providing persons with disabilities opportunities to know, to love, and to serve God, based on the value and dignity of human life.

Under this ministry, 8 different weeks of camp are hosted throughout the summer in addition to two weekend mini-camps during the year. The summer camps provide a six-day, recreational and residential summer camp experience for children, teenagers, and young adults who are challenged by developmental disabilities. The campers who participate are able to experience the growth opportunities and joy of a camp where they participate in typical summer camp activities.

For the families of our campers, these six days of camp may be the only days of respite they receive the entire year. Additionally, students who take on the roles of buddies offering one on one 24 hour a day care and group leaders give a week of their summer in complete selfless service. The life lessons and perspectives they gain, while being the hands of Christ for others is unparalleled to anything else they have ever experienced.

For more information on the Ministry for Persons with Disabilities visit the website at www.CampIAmSpecial.com.

JEA Neighbor-To-Neighbor Program

Catholic Charities Jacksonville Regional Office partners with JEA through its Neighbor to Neighbor program. The Neighbor to Neighbor program provides limited financial assistance for elderly, disabled and poor residents in the JEA service area who are at risk of having their utilities shut off.

Catholic Charities is the administrator of the funds at no cost to the community — we receive no fees for this service. You can donate to the program by simply checking the Neighbor to Neighbor box on your JEA bill and indicating a dollar amount to be added to your monthly bill or you can make a one-time donation. JEA will collect the money and forward every donated dollar to the Neighbor to Neighbor program. One hundred percent of your contribution will be used for client utilities.

Refugee Resettlement Program

Catholic Charities helps resettle individuals and reunite families who legally enter the United States as part of an expression of U.S. foreign and humanitarian policy. Our clients received extensive medical background and relationship checks before travel to the US was approved. In the coming years we are anticipating many new arrivals from countries such as Bhutan, Burma, Afghanistan, Cuba and Iraq. Many of our refugees are vulnerable, with limited English skills and employment histories. Others have experienced emotional trauma, even torture, loss of family members, or long years in refugee camps. Many have fled their home country because of persecution due to their race, religion, nationality, and/or membership in a social group or political opinion.

Parishes Organized to Welcome Refugees (POWR) is a program sponsored by the United States Conference of Catholic Bishops (USCCB). It is designed to enlist support from parishes and individuals to help refugees assimilate to the Jacksonville community. Consider inviting the POWR Coordinator to your church or organization to learn how you can volunteer and change the life of a refugee forever. To learn more, contact our POWR Coordinator, Sarah Male at (904)354-4846 ext. 268 or smale@ccbjax.org.

This project is sponsored by the State of Florida, Department of Children & Families, Refugee Services Program, with grants from the U.S. Department of Health and Human Services, Office of Refugee Resettlement.

We follow DCF CFOP 215-6.

If you are deaf or hard of hearing, you are entitled to interpreter services at no cost to you.

To file a complaint you may write or call:
The Department of Children & Families
Office of Civil Rights
1317 Winewood Boulevard
Building 1, Room 110
Tallahassee, Florida 32399-0700
(850) 478-1901
TTY (850) 922-9220

Click here to find out more about our Employment Services.

Traveler’s Aid Program

As a result of a partnership with Greyhound, individuals who are looking to leave Jacksonville are able to purchase one-way bus tickets at a discounted rate.

In order to take advantage of this discount, the purchaser needs to pay for at least 75% of the cost for the one-way, non-refundable ticket(s). The Traveler’s Aid discount will cover the remaining 25% of the ticket(s).

People taking advantage of the Traveler’s Aid discount must have a place to stay at their travel destination and must provide a name/phone number of where they will be staying. A caseworker will call to verify the information is true and that the purchaser(s) will be safely housed.